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"We mean green"

FAQ

01

Why Should You Choose Prasino Cleaning?

Prasino Cleaning is a fun and professional cleaning company, that provides a superior cleaning experience while using environmentally friendly cleaning products. We, like you care about being green conscious and using organic products. Thats why we use only green cleaners that your familiar with and deliver our service to your doorstep in one of our gas efficient hybrid vehicles. Your 100% satisfaction is guaranteed

02

What Kind Of Cleaning Products Do You Use?

 

We use only the best Green Seal-certified such as  Mrs Meyer's, Seventh Generation, Green Works.  We also use mops and cleaning anti-microbial cloths made of microfibers that guarantee more effective dusting and cleaning than regular cotton rags or paper products. Prasino Cleaning never uses harsh or toxic chemicals. Our goal is to help area families and businesses significantly improve their indoor air quality, while maintaining eco-consciousness.

03

Are You Licensed & Bonded?

 

Yes, Prasino Cleaning is appropriately bonded and insured to operate in the State of Illinois.

04

Are Your Cleaning Services Guaranteed?

100% Satisfaction guarantee, we are so confident that our standards will match yours or we will return to re-clean
the problem are free of charge.

05

How Much Will It Cost?

Every house and office is unique, we will provide a free estimate. These quotes are based on many factors such as
the size of your place, the number of residence, the presence of pet hair and clutter, etc.

06

What Payment Methods Are Accepted?

What payment methods are accepted?
Accept cash, chase quickpay, personal check or credit card and payment are due at the time of service.

07

Do I Need To Provide Equipment Or Cleaning Supplies?

Do I need to provide equipment or cleaning supplies?
We will arrive at your place with the necessary equipment, with our non-toxic cleaning supply to get
the job done right.   If you want to you can also provide your own cleaning supply.

08

Is Your Staff Trustworthy?

Yes, our cleaning staff are thoroughly background-checked, credit and employment history verification.
They also field-trained before they are assigned to a customer route.

09

Can I Reschedule An Appointment?

Yes,  just call us  24hour prior you appointment and we will be reschedule at no cost,  however those cancellation
made later than 24hours may be subject to a $30 cancellation fee.

10

How Many People Will Be Cleaning My Place?

A Team of 2 or more maids (depending on the size of the location) each tasked on a specific cleaning duty. This allow us to work as quickly and throughly as possible, which saves us time and save you money
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